We offer a professional fitting service and a free estimate service for orders placed in-store. If you’re interested, feel free to visit us at our store:

Direct Carpet Centre
22-30 Fratton Road,
Portsmouth, Hampshire,
PO1 5BX
Phone: 023 9261 8411

Please note: This service is available only in Portsmouth, Hampshire, and surrounding areas.

Yes, we offer a free sample service for all our carpets and vinyl flooring. Simply look for the "Order FREE Sample" button on the product page, and you can request up to 4 free samples.

Our samples are typically small cut-offs from our stock, though occasionally we may arrange for the sample to be sent directly from the manufacturer.

We highly recommend ordering a free sample, as colours and designs may appear differently on screen.

Please note: Samples may vary slightly from the purchased carpet or vinyl, as flooring is produced in different dye batches.

Yes, the Direct Carpet Centre showroom is located in Portsmouth at:

22-30 Fratton Road, Portsmouth, PO1 5BX

We have hundreds of remnants, over 80 rolls of stock on display, and samples of flooring from leading manufacturers for you to explore. You’re more than welcome to visit us in-store. Our opening hours are 9am - 4pm, Monday to Saturday.

Measuring a room is straightforward! Use a tape measure to measure the widest and longest points of the room, making sure to include any bays and alcoves.

You should always allow additional excess for waste and adjustments.

If you need any help with measuring, please feel free to contact us—we're here to assist!

Currently, LVT and Laminate flooring are available for purchase in-store only. We plan to add these options to our online store in the future.

We accept various payment methods, including Visa, Mastercard, Apple Pay, Google Pay, and more. We also offer 0% finance options through our partner, Klarna, allowing you to spread the cost in a way that suits you best.

Our website uses Shopify Payments as our payment provider, ensuring that all payments made through our site are 100% secure.

Yes, we can take orders over the phone if you prefer this to ordering online. Simply contact our team at 023 9261 8411 to get started. We’re available from 9am to 4pm, Monday to Saturday.

Yes, all our prices include VAT. Our VAT number is: GB329851333.

The standard estimated delivery time is 2-7 working days. For further details, please visit our Delivery Information page.

Unfortunately, we do not offer weekend deliveries.

For more details on our delivery services, please visit our Delivery page.

Yes, please select the collection option at checkout. Once your order is ready, we will contact you to let you know it's available for pickup.

Collection is from our store:
Direct Carpet Centre
22-30 Fratton Road,
Portsmouth, PO1 5BX